Frequently Asked Questions

Our 6-step process makes it easy: 1) Submit Your Story - share your memories and details about the occasion, 2) We Write Your Lyrics - our team crafts personalized lyrics based on your story, 3) You Approve the Lyrics - review and request changes if needed, 4) We Produce Your Song - professional production with your choice of male or female vocalist, 5) We Create Your Cinematic Video - if you chose a video package, we transform your photos into a stunning story film, 6) Receive Your Masterpiece - get your completed song and/or video delivered digitally.

Delivery times vary by package: Audio Only (3-5 days), Song + Photo Video (5-7 days), Full Cinematic Package (7-10 days). All times begin after payment is received, all materials are submitted, and lyrics are approved by you.

After purchasing, you'll receive access to our upload form where you can share your Google Drive link. Simply upload your photos to Google Drive, create a shareable link, and paste it in our form. Make sure to set sharing permissions to "Anyone with the link can view" so we can access your files.

We offer three packages: 1) Audio Only - custom song with professionally produced music and vocals, 2) Song + Photo Video - includes your custom song with a photo slideshow video synced to the music, 3) Full Cinematic Experience - premium package with 20-70 photos, professional manual video editing with cinematic effects, and your custom song.

The number of photos depends on your package: Audio Only doesn't include photos. Song + Photo Video includes up to 20 photos. Full Cinematic Package includes 20-70 photos, professionally edited with cinematic effects synced to your custom song.

Yes! We offer both 3-minute and 5-minute versions of your custom song. The longer version allows for more verses and a more detailed telling of your story.

We offer a wide variety of genres including Pop, R&B/Soul, Country, Rock, Hip Hop/Rap, Jazz, Electronic/EDM, and Ballad. If you choose "Other" in the form, please add your preferred genre at the top of your story description and we'll do our best to accommodate your request.

Absolutely! You can choose between male or female vocals. Our AI-generated vocals are designed to capture the emotion of your story.

Our video packages include multiple editing styles. Choose the style that best matches your vision.

We specialize in creating custom songs and videos for Weddings, Anniversaries, Birthdays, and Tributes. Whether it's celebrating a milestone, honoring a loved one, or creating a meaningful gift, we turn your precious memories into cinematic masterpieces.

Of course! We completely understand the joy of surprising someone with a meaningful gift. We'll coordinate delivery timing with you and can send the files directly to your email first so you can present it yourself.

Absolutely! Many people order custom songs to celebrate their own achievements, document personal journeys, or create a meaningful keepsake. It's a powerful way to honor your own story and create something truly personal to treasure.